Managing and Evaluating Reference Resources; Collaboration, Budgets and Interviews
( Standards of Practice for School Library Learning Commons in Canada, p. 7) The Reference Interview The reference interview has the teacher librarian take on the role "of and 'interviewer' and that during the interview process they are to determine 'efficiently and productively' the student's information needs in terms of: the nature, quantity, level of information, best information" (Mueller, A. Lesson 5). Riedling states "One of the primary functions of a school librarian is to assist students in the use of the library and its collections. As a school librarian, you must determine what the students want. This process is referred to as the reference interview; it is an essential part of reference services and a major function of all school librarians." (p. 89). The following Figure is pulled from Reference Skills for the School Librarian: Tools and Tips (4th ed.) and shows " The Reference and User Services Associati...